AI The Human Ally, Here to Tilt The Axis Of Marketing

The highly anticipated India Affiliate Summit, the country's premier performance marketing event, is all set to unveil on October 11th and 12th. Through the previous editions, industry leaders have shared insights on staying ahead and anticipating emerging trends in the arena of performance marketing. Today, any and all discussions on the future of various sectors, invariably are laced with a healthy dose of generative AI, and marketing is no exception. 

The marketing landscape is in a constant state of evolution, undulating mountains of data ever rising with the advent of new technology. One such technology to rise from the horizon is generative AI; a force so powerful and transformative it has the potential to propel the industry to unprecedented heights. 

But in our unbridled excitement, it is crucial that we understand sooner than later that AI is simply a powerful tool and not a replacement for human ingenuity and intuition. Like any new technology we need to embrace generative AI, but, only as a complementary asset (complementary being the key operative word). When it comes to marketing, generative AI will be crucial as it has the potential to unlock new dimensions of creativity, efficiency, and time management. 

Having said that, the foundation of effective generative AI lies in a robust dataset. A vastly diverse and high-quality dataset fires up the AI engine, enabling it to deliver relevant and valuable insights. The strength of an AI system is intrinsically tied to the data it processes, emphasizing the need for careful curation, validation, and information veracity. 

Generative AI serves as a valuable secondary research tool, empowering users to refine their searches based on the information provided by the AI engine. OpenAI’s ChatGPT free version clearly highlights in its responses that its dataset is limited to September 2021 only. It has no access to real-time information to successfully give the user up-to-date information. 

This understanding is crucial because AI-generated suggestions must be further augmented by human intervention and intuition. It can help marketers save time and give great inputs to explore uncharted territories, leading to innovative campaigns and strategies but not just by using AI generated information in pure isolation. It is the humans who will have to carve and chip things in shape. 

Biases present in the training dataset can inadvertently perpetuate unfair stereotypes and prejudiced content. Responsible AI usage demands a commitment to identifying and mitigating biases to ensure impartial and inclusive marketing practices, hence it is vital that humans never be removed from this equation. 

Surely, when talking about generative AI, one must have come up with information related to “prompts”. It is imperative to distinguish generative AI from traditional search engines. The power of AI lies in its ability to produce creative outputs rather than providing direct answers to pre-defined queries. Instead of relying on fixed questions, utilizing the right prompts is pivotal in harnessing the full potential of generative AI for marketing purposes. It is important to read and re-read the AI responses to be able to give sharper prompts within the context of the topic to gain far better results. 

The journey of integrating generative AI into marketing is dynamic. While AI offers unprecedented efficiency, human judgment and creativity ensure brand alignment, authenticity, and adherence to strategic objectives. Dealing with constant changing briefs and shifting goalposts is something humans can quickly align and adapt to, it will take quite a while for AI to get there, or maybe it just won’t. 

Collaboration emerges as a central theme in leveraging generative AI for marketing success. AI is an ally, not a substitute for human effort. Marketers can amplify their capabilities and thrive in a data-driven and innovative landscape. The synergy between man and machine has always opened new and exciting frontiers. And from that point humans change, they start thinking differently, gather new knowledge, and learn new skills. Similarly, by harnessing the power of AI as a strategic partner, marketers can unleash boundless possibilities, paving the way for a future where innovation and human ingenuity harmoniously coexist. 

So, the question is, was this article generated by only using AI or written 100% by humans or a smart collaboration between the two? You decide. 


Author Bio & Description:

Nadir Kanthawala 
Assistant Vice President, IAMAI 

About IAMAI
Internet and Mobile Association of India (IAMAI) is a not-for-profit industry body registered under the Societies Registration Act, 1860. Its mandate is to expand and enhance the online and mobile value-added services sectors. It is dedicated to presenting a unified voice of the businesses it represents to the government, investors, consumers, and other stakeholders. IAMAI represents varied sectors such as digital advertising, digital entertainment, TravelTech, online gaming, digital payments, Fintech, digital commerce, Edtech, Healthtech, Agritech, blockchain, Big data, ML, AI & IoT, AR/ VR, LogisticsTech and so on.